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GREENBELT.COM
GREENBELT INTERNET ACCESS COOPERATIVE
P.O. BOX 296      GREENBELT, MD 20768


Request for Proposal
(DRAFT)

Introduction The GIAC ISP Committee is currently soliciting proposals from qualified Internet service providers to provide Internet services and related support services to GIAC and its member subscribers. GIAC is a non-stock Maryland cooperative organized and operated by community volunteers to help others learn about and access the Internet. GIAC has no server, but resells Internet access with value-added services. GIAC has primarily an educational mission, conducting free monthly classes at the Greenbelt Library, providing Internet access services to Members who need them, helping Members establish Internet connections in their homes and offices, and engaging in numerous other community service activities, including sponsorship of the Greenbelt Community Website. The GIAC Membership Roster currently lists eighty-eight (88) Members, fifty-four (54) of whom have connection accounts. All GIAC roles and functions are staffed by volunteers, i.e., GIAC Directors, Officers and other principals are not paid for their services.

Overview of Requirements Recognizing the inevitability of a verbal clarification and negotiation process, we have made no effort to represent the following list of requirements as being comprehensive or fully explanatory, but only to serve as a point of departure for further discussions. We also recognize ourselves to be non-expert; hence, the details of these requirements may evolve over time as we learn more about specific services and features that may or may not be available. Items listed as "Required" are services now available to GIAC Members from our current ISP, plus a few new services that we now need. REQUIRED Unlimited (24/7) Internet/WWW access 56Kbps modem pool (V.90 / K56Flex) PC & Macintosh PPP access Minimal down time / No busy signals Greenbelt & vicinity service area No advertising by ISP in our web space or in our e-mail Unlimited POP3 e-mail service (industry-standard capabilities) Multiple mailboxes per member account Virtual domain hosting Website hosting (Unix or WinNT) Multiple websites per member account Pooled webspace GIAC webspace (50mb) Member webspace (5mb each) Additional webspace (per 5mb) Unlimited FTP access FTP group security (defined by GIAC) CGI service & access Newsgroup access Flexible account nomenclature Free webmaster account(s) Reliable (accurate & timely) security administration Member account suspension/reactivation Local technical support (trouble reporting) Free password changes Free Internet access software Discounted service rates GIAC to resell member account services GIAC to perform most configuration support GIAC to perform most security administration GIAC to perform all financial administration All fees paid by the 5th of each month DESIRABLE No setup charges or transfer fees No excess bandwidth charges (account suspension OK) Protected CGI service CGI script library (with documentation) Extended local service area National dial-up access (33.6Kbps minimum) Permanent access Vacation access Roving access 24/7 technical support (trouble reporting) ISDN, DSL and/or other fast-access services FTP extensions (FrontPage, etc.) LISTSERV capability Ability for us to e-mail our entire membership at once Spam control Secure server hosting Domain alias support Unix shell account / telnet access

Proposals If interested, please submit a proposal package describing your "best fit" service offering with regard to the listed requirements. Be advised that, as this solicitation is currently in draft form, any proposal submitted at this point will be considered non-binding and negotiable. We will appreciate your expert assistance in developing a final service package and formal written contract.

Contact Information Please direct all proposals and inquiries regarding this solicitation to: Doug Love Chairman, ISP Committee Greenbelt Internet Access Cooperative P.O. Box 296 Greenbelt, MD 20768 Email: dlove@greenbelt.com Thank you for your interest in the Greenbelt Internet Access Cooperative.